updated: 20 October 2023
Thank you for shopping at BDA Books. If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchase with Us.
The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.
For the purposes of these Terms and Conditions:
You are entitled to cancel Your Order for Physical
Goods within 14 days without giving any reason for doing so.
The deadline for cancelling an Order for Physical Goods is 14 days from the date on which You received the Physical Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
We will reimburse You no later than 14 days from the day on which We receive the returned Physical Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
In order for the Physical Goods to be eligible for a return, please make sure that:
The following Physical Goods cannot be returned:
We reserve the right to refuse returns of
any merchandise that does not meet the above return conditions in our sole
Only regular priced Physical Goods may be refunded. Unfortunately, Physical Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
You are responsible for the cost and risk
of returning the Physical Goods to Us. You should send the Goods to the
P. O. Box 988
GLEBE NSW 2037
We cannot be held responsible for Physical Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Physical Goods or proof of received return delivery.
Digital Goods, including digital content, eBooks, audiobooks,
digital magazines and newspapers, digital templates, Access Codes, and gift
cards, are not returnable or refundable once they have been accessed.
Digital Goods purchases are final once they have been accessed, and we do not accept any returns or requests for refunds.
All Digital Goods will have an online preview. Please ensure that You have selected the correct product before proceeding with your Order.
However, if you have accessibility, compatibility or quality issues with your content, please contact Us for assistance.
If the Goods were marked as a gift when
purchased and then shipped directly to you, You will receive a gift credit for
the value of your return. Once the returned product is received, a gift
certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
The Service or some parts of the Service
are available only with a paid Subscription. You will be billed in advance on a
recurring and periodic basis (such as daily, weekly, monthly or annually),
depending on the type of Subscription plan you select when purchasing the
At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it.
You may cancel Your Subscription renewal either through Your Account settings page or by contacting the Company. You will not receive a refund for the fees You already paid for Your current Subscription period, and You will be able to access the Service until the end of Your current Subscription period.
You shall provide the Company with accurate
and complete billing information, including full name, address, state, post
code, telephone number, and valid payment method information.
Should automatic billing fail to occur for any reason, the Company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
The Company, in its sole discretion and at
any time, may modify the Subscription fees. Any Subscription fee change will
become effective at the end of the then-current Subscription period.
The Company will provide You with reasonable prior notice of any change in Subscription fees to give You an opportunity to terminate Your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes Your agreement to pay the modified Subscription fee amount.
Except when required by law, paid
Subscription fees are non-refundable.
Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.
The Company may, at its sole discretion,
offer a Subscription with a Free Trial for a limited period of time.
You may be required to enter Your billing information in order to sign up for the Free Trial.
If You do enter Your billing information when signing up for a Free Trial, You will not be charged by the Company until the Free Trial has expired. On the last day of the Free Trial period, unless You cancel Your Subscription, You will be automatically charged the applicable Subscription fees for the type of Subscription You have selected.
At any time and without notice, the Company reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.
If you have any questions about these Terms and Conditions, You can contact us: